Get instant support by clicking here, messaging us directly, or emailing our team at Success@Lotto.com.

Before you place an order, we must confirm you are physically present in the state you are ordering in. If you are unable to verify your location, please try these troubleshooting tips:

• Turn your wifi off and on

• Ensure that you have location services enabled on your device and browser

• Ensure that any VPNs, proxies, or remote desktops are disabled on your device

• Clear browser history and all cookies

• Restart your device and try again

For mobile safari or wired connection issues, please try these troubleshooting tips:

• Different device or our App

• A wireless connection

If you’re still unable to place your order, get instant support by clicking here, messaging us directly, or emailing our team at Success@Lotto.com.

Please ensure you are using a valid Visa®, Mastercard® or Discover® (Debit Cards Only) and the correct card details have been entered. Lotto.com does not offer the use of Credit cards in this jurisdiction.

The name should match your Lotto.com® account.

If everything seems right but you are still experiencing issues, please try to use another card. We also encourage you to reach out to your card provider to find out if they process payments for lottery courier services as some don’t.

With Lotto.com, we offer up to one-hundred (100) LINES FOR EACH GAME! The feature makes it easy to maximize your chances of success!

Note: *The amount of tickets you receive will be based on how we are able process your order.* Following our confirmation email, all purchased lines will be available in your “Orders“ section.

To win in Mass Cash, match your chosen numbers with the drawn winning numbers. The more numbers you match, the greater your prize. Prizes start at just three (3) matched numbers, and the jackpot is awarded for matching five (5) numbers.

Mass Cash prize table shows exact winning amounts. 

If you have won big congratulations!

Winnings of $601 or more may be claimed directly with the State Lottery. Should you win, Lotto.com will contact you regarding the status and secure delivery of your winning ticket.

Prizes must be claimed within one year (365 days) of the winning draw date

Drawings are held daily at 2 P.M. & 9 P.M. EST. Lotto.com has a cutoff time of 1:25 P.M. EST & 8:25 P.M. EST to make sure your ticket is processed in time. If you purchase a ticket after the cutoff time, your ticket will be entered into the following draw.