Get instant support by clicking here, messaging us directly, or emailing our team at Success@Lotto.com.

Before you place an order, we must confirm you are physically present in the state you are ordering in. If you are unable to verify your location, please try these troubleshooting tips:

• Turn your wifi off and on

• Ensure that you have location services enabled on your device and browser

• Ensure that any VPNs, proxies, or remote desktops are disabled on your device

• Clear browser history and all cookies

• Restart your device and try again

For mobile safari or wired connection issues, please try these troubleshooting tips:

• Different device or our App

• A wireless connection

If you’re still unable to place your order, get instant support by clicking here, messaging us directly, or emailing our team at Success@Lotto.com.

Please ensure you are using a valid Visa®, Mastercard® or Discover® (Debit Cards Only) and the correct card details have been entered. Lotto.com does not offer the use of Credit cards in this jurisdiction.

The name should match your Lotto.com® account.

If everything seems right but you are still experiencing issues, please try to use another card. We also encourage you to reach out to your card provider to find out if they process payments for lottery courier services as some don’t.

The $2,000,000 Diamond Cashword Scratch game can be enjoyed for $10 plus applicable fees

Customers can place orders for Scratch Tickets 24 hours a day, 7 days a week. 

Fulfillment times vary depending on when you place your order. You will receive a confirmation email immediately, and our team will process your order as soon as possible. Please be aware that orders placed late in the evening or overnight will be processed the following morning.

You can order up to ten (10) scratch tickets in a single order, while supplies last. 

Don’t miss out on your chance to win! Since scratch ticket inventory is limited, Lotto.com reserves your tickets for up to ten (10) minutes to allow you to complete your order. Once the time has expired, the scratch tickets will no longer be reserved for you.

To win the $2,000,000 Diamond Cashword scratch game:

1. Scratch the YOUR LETTERS box to reveal 20 letters. Scratch the corresponding letters on BOTH CASHWORD PUZZLES. If you uncover 2 or more complete words across either or both CASHWORD puzzles, win the corresponding prize(s) found in the PRIZE KEY. Only the highest corresponding prize can be won per puzzle. Each puzzle played separately.  

2. Letters combined to form a complete “word“ must appear in an unbroken horizontal (left to right) sequence or vertical (top to bottom) sequence of letters within either $2,000,000 DIAMOND CASHWORD puzzle.  

3. Only letters within the $2,000,000 DIAMOND CASHWORD puzzles that are matched with YOUR LETTERS can be used to form a complete “word“. 

 4. In both $2,000,000 DIAMOND CASHWORD puzzles, every lettered square within an unbroken horizontal or vertical sequence must be matched with YOUR LETTERS to be considered a complete “word“. Words within words are not eligible for a prize.  5. A complete “word“ must contain at least three letters.  

6. The three (3) small letters outside the YOUR LETTERS box are for validation purposes and cannot be used to play $2,000,000 DIAMOND CASHWORD.  7. Scratch both 

7. BONUS SPOTS. 

• Scratch both BONUS SPOTS. If you reveal a prize amount in either BONUS SPOT, win that amount automatically. BONUS SPOTS each played separately.

$2,000,000 Diamond Cashword has a top prize of $2,000,000 ($100K/YR/20YRS)

If you have won big congratulations!

Winnings of $601 or more may be claimed directly with the State Lottery. Should you win, Lotto.com will contact you regarding the status and secure delivery of your winning ticket.

All prizes must be claimed within 1 year of the announced end of the game.